Consumer Access to Health Records & Complaints

 

Pursuant to TX House Bill 4224 Section 181.105 of the Texas Health and Safety Code, please be advised of the following:

A. HOW TO REQUEST ACCESS TO HEALTH CARE RECORDS FROM:

Peak Physical Medicine and Wellness

To request access to health care records:

  • Contact Person: Office Manager
  • How to Submit a Request: In person at the front desk or via email to info@peakphysicalmedicinetx.com using a completed/signed Records Request Release form.
  • Information the Patient Must Provide:
    • Full Legal Name and Date of Birth
    • Current Phone Number and Mailing/Email Address
    • Specific records or date ranges (e.g., examination notes, billing records, imaging reports)
    • Format preference (electronic or paper copies)
    • Signed patient signature (or authorized legal representative verification)
  • Response Timeframe: In accordance with Texas state law, requests will be fulfilled within 15 business days of receiving a completed written request.
  • Fees: As permitted by Texas and federal law, a reasonable, cost-based fee may apply for copying, supplies, and postage.

B. HOW TO CONTACT THE DISCIPLINARY/LICENSING AUTHORITY FOR:

Peak Physical Medicine and Wellness

  1. The name of the disciplinary/licensing authority is the Texas Board of Chiropractic Examiners (TBCE)
  2. Contact information for the Texas Board of Chiropractic Examiners (TBCE):

C. HOW TO FILE A CONSUMER COMPLAINT AS DESCRIBED BY SECTION 181.103 OF THE TEXAS HEALTH AND SAFETY CODE:

  1. How to file a complaint under Texas Health and Safety Code Section 181.103:
    https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
  2. Where to file a complaint under Texas Health and Safety Code Section 181.103:
    https://www.texasattorneygeneral.gov/consumer-protection
  3. You may file a privacy grievance or complaint directly with our clinic by contacting our Office Manager at (817) 882-6754, via email at Info@peakphysicalmedicinetx.com, or by mail/in person at 3200 Riverfront Dr. Ste 207, Fort Worth, TX 76107. You will not be penalized or retaliated against for filing a complaint.

 

If you have any questions regarding your rights or wish to initiate a request, please feel free to reach out to our team anytime.